Maritime Control Tower
The Art of Supply Chain Management — one-stop visibility for bookings, shipments, and storage across your entire logistics network.
How It Works
From pickup request to test result — a seamless, automated supply chain process.
Pickup Request
Customer submits a sample or shipment pickup request online
Collect Sample
Request is auto-routed to the assigned logistics provider for collection
Shipment
Goods move through the supply chain — status feeds directly from carrier track & trace
Testing Laboratory
Sample arrives at destination testing facility; status updated in real time
Test Result
Completed results are returned and visible to the customer through the portal
Orders are directly transmitted to logistics providers' systems. Shipment statuses are fed in real time from carriers' track & trace platforms — no manual intervention required.
Platform Features
Everything you need to manage, track, and optimise your supply chain from a single dashboard.
Create Shipment Requests
Log on to submit a pickup request for any package — from any location to any destination. Requests are automatically routed to the appropriate logistics provider, whether a distribution centre, courier service, or freight forwarder.
Auto-Assign to Logistics Providers
Shipment requests are intelligently auto-dispatched to the right transportation service provider based on routing rules — eliminating pickup delays caused by manual agent assignment.
View Order & Shipment Status
Track the live status of any shipment directly within Maritime Control Tower — without logging into the carrier's own website. All checkpoint data is pulled automatically from connected logistics systems.
Manage Orders & Shipments
Full lifecycle order management — track, reassign, cancel, edit, and reroute shipments as conditions change. Stay in control of every package across every provider.
Manage Client Profiles
Create and maintain detailed profiles for each client — including preferred settings, recurring pickup locations, contact details, and shipping preferences — for faster order creation every time.
Calculate Shipment Times & Schedules
Auto-estimate the shortest delivery times, optimal routes, and associated costs. Track performance metrics including turn-around time and carrier reliability — across your entire logistics network.
Key Benefits
Maritime Control Tower transforms the way logistics companies manage supply chain complexity.
Operational Efficiency
- Single point of shipment ordering for all internal departments and customers
- Auto-dispatch pickup requests directly to assigned transportation providers — no manual agent routing
- Auto-generate and electronically transmit shipment documentation
- Prevent abuse of shipping channels with non-related shipments
End-to-End Visibility
- One source of truth for shipment visibility — across all carriers and 3PLs
- Real-time alerts when a clearance delay or delivery exception occurs
- Customers track shipments from order placement without calling support
- Complete audit trail of all shipment statuses and checkpoint updates
Performance Management
- Auto-estimate shortest delivery times, routes, and costs
- KPI reports to monitor partner performance — carriers, agents, and 3PLs
- Standard and tailor-made reports customised to each client's needs
- Faster access to reporting versus manual data aggregation
Provider Flexibility
- Easily switch between transportation providers with minimal customer impact
- Manage global parcel routings from a single interface
- Connect to new logistics partners without rebuilding your customer-facing systems
- Supports XML, FTP, and web service integration with carrier systems
System Infrastructure
Maritime Control Tower integrates seamlessly with carrier and logistics systems via industry-standard protocols.
Staff Portal
Internal team submit and manage pickup requests via the web application
Mail Server
Automated notifications and confirmations dispatched to customers and partners
Web Server
Central packet monitoring with minute-level resolution for reliability tracking
Database
Full transactional database storing all orders, statuses, and audit trails
XML / FTP Layer
Bi-directional integration with CSPs — requests and responses via XML or FTP
CSP & Distributors
Courier Service Providers and local distributors receive and respond to orders automatically
Take Command of Your Supply Chain
Contact us for a guided demo or to discuss how Maritime Control Tower can be configured for your logistics network.
Request a Demo Contact Us